Last Updated: January 1, 2023

Welcome to Vuori Clothing Store! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using vuorisclothing.com (the “Site”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site.

2. User Obligations and Responsibilities

As a user of our Site, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Use the Site only for lawful purposes
  • Not use the Site to infringe upon any intellectual property rights
  • Not attempt to gain unauthorized access to any part of the Site
  • Comply with all applicable laws and regulations

3. Products and Services Description

Vuori Clothing Store specializes in premium activewear and performance apparel, including:

  • Boardshorts, Bottoms, and Dresses & Jumpsuits
  • Hoodies & Jackets for various activities
  • Bags + Travel accessories
  • Headwear and Equipment

We strive to accurately display our products on the Site, including colors and features. However, actual colors may vary slightly due to monitor settings.

4. Order and Payment Terms

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping

We offer two shipping options:

  • Standard Shipping – $12.95, delivered via DHL or FedEx with an estimated delivery time of 10-15 business days after dispatch.
  • Free Shipping – Available for orders over $50, delivered via EMS with an estimated delivery time of 15-25 business days after dispatch.

We ship worldwide, with the exception of some Asian countries and remote locations. Delivery times may vary depending on your location and customs processing.

Order Cancellation

You may cancel your order within 24 hours of placement, provided it hasn’t entered the processing stage. Contact us immediately at [email protected] to request cancellation.

5. Returns and Exchanges

Return Timeframe

We accept returns and exchanges within 15 days of you receiving your order.

Return Conditions

To be eligible for a return or exchange, your item must be:

  • In original condition with tags attached
  • Unworn and unwashed
  • In original packaging with all accessories
  • Accompanied by the original receipt or proof of purchase

Non-Returnable Items

For health and hygiene reasons, we cannot accept returns on the following products:

  • Headwear (all caps and hats)
  • Equipment (fitness gear and accessories)

Refund Information

Refunds are processed within 5-7 business days after we receive and inspect your return. The timing of when the funds reach your account depends on your payment method:

  • Credit/Debit Cards (Visa, MasterCard, JCB): 5-10 business days after processing
  • PayPal: 3-5 business days after processing

Please note that original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Vuori Clothing Store or its content suppliers and is protected by international copyright laws. The compilation of all content on this Site is the exclusive property of Vuori Clothing Store.

You may not reproduce, distribute, modify, display, prepare derivative works based on, or otherwise use the content without our prior written consent.

7. Limitation of Liability

Vuori Clothing Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site or our products.

Our total liability to you for all claims arising from these Terms or your use of the Site shall not exceed the amount you paid to us in the preceding six months.

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our Site, to understand our practices.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms and Conditions.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Vuori Clothing Store, 5008 Conaway Street, Columbus, US 47201